Effective Date: 01/05/2026
Subiksham Home Appliances Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
We may collect the following information when you contact or book a service:
- Name
- Phone number
- Email address
- Service address
- Appliance details (AC, fridge, washing machine, etc.)
This information is collected only when voluntarily provided by the customer.
2. How We Use Your Information
Your information is used strictly for service-related purposes, including:
- Booking and confirming service requests
- Assigning technicians
- Providing service updates and communication
- Customer support and follow-up
- Improving our service quality
We do not use your data for misleading promotions or unrelated marketing.
3. Data Sharing Policy
- We do not sell, rent, or trade your personal information.
- Data may be shared only with technicians assigned to your service request.
- Information may be disclosed if required by law or legal authorities.
4. Data Security
We take reasonable steps to protect your information:
- Secure handling of customer data
- Restricted access to personal information
- Basic safeguards to prevent unauthorized use
However, no system is completely secure, and we cannot guarantee absolute data security.
5. Cookies & Tracking
- Our website may use basic cookies for functionality and performance.
- No sensitive personal data is stored in cookies.
- We may use tools like analytics to understand user behavior and improve service experience.
6. Third-Party Services
We may use third-party platforms such as:
- Google Ads (for advertising)
- WhatsApp (for communication)
These platforms may collect data as per their own privacy policies. Users are advised to review their policies separately.
7. User Rights
Customers have the right to:
- Request access to their personal data
- Request correction of incorrect information
- Request deletion of their data (subject to service completion)
Requests can be made using the contact details below.
8. Data Retention
- Customer data is retained only as long as necessary for service and record purposes.
- We do not store data longer than required.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.
10. Contact Information
For any privacy-related concerns or requests:
Phone / WhatsApp: +91 95977 93804
Email: Subiksham2025haier@gmail.com
Address:
244C, Chavadi Street, Kuttai Street,
RP Pudur, Namakkal,
Tamil Nadu – 637001
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be reflected on this page with the updated date
12. Consent
By using our services, you agree to this Privacy Policy and the handling of your information as described above.